Blackwater Volkswagen

Blackwater Volkswagen

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Blackwater Volkswagen

Blackwater Volkswagen Blackwater Volkswagen

4.6

Overall Rating

(705 Reviews)

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Blackwater Volkswagen

Dealer reviews

The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.

4.6

Overall Rating

(705 Reviews)

After Sales

4.3

Sales

4.9

After Sales

4.3

5 stars		64%
4 stars		18%
3 stars		8%
2 stars		4%
1 star		6%

Sales

4.9

5 stars		95%
4 stars		4%
3 stars		1%
2 stars		0%
1 star		0%

All Reviews

Blackwater Volkswagen

After Sales

After Sales

11/7/2019

Very efficient service

Blackwater Volkswagen

After Sales

After Sales

11/6/2019

No communication from the service manager despite specifically calling to see him. Instead he communicates through a secretary / receptionist I’ve had many issues with the jeep from new. But never feel like they care about that. Very little joined up thinking to ensure that I’ve been dealt with. I got 1 email from the MD asking me if all is sorted 10 months ago. I replied it wasn’t and gave him some info. He never replied to me again. Why email me and ask me if all sorted if you don’t care what the answer is ? I still have 1 of the problems with the jeep. It’s not been resolved. ... Read more

Blackwater Volkswagen

After Sales

After Sales

11/4/2019

Always great customer service from the team at Blackwater, both in Fermoy and Forge Hill Cork.

Blackwater Volkswagen

After Sales

After Sales

10/31/2019

Reception was excellent. There were a number of small issues noted by the service dept. A phone call to me would have allowed these items to be fixed instead of having to bring the car back again. I fully accept that replacing timing belt and water pump are major and need their own appointment with but a phonecall about minor items would have been greatly appreciated ... Read more

Blackwater Volkswagen

After Sales

After Sales

10/31/2019

Every member of staff were very friendly and so helpful. Lovely atmosphere around the place!

Blackwater Volkswagen

After Sales

After Sales

10/26/2019

provides a top class service from collecting the car to dropping it back home exactly on time work carried out top class ... Read more

Blackwater Volkswagen

After Sales

After Sales

10/24/2019

Lovely staff

Blackwater Volkswagen

After Sales

After Sales

10/24/2019

Same as previous answer I booked my car in for a minor service and had a couple of items for the technician to look at. My car was fully serviced and only once this was complete was I informed that it would required additional work. I feel like I should have been informed that the work needed to be performed before essentially a pointless service was carried out, for which I was also charged No ... Read more

Blackwater Volkswagen

After Sales

After Sales

10/23/2019

Warm and welcoming environment

Blackwater Volkswagen

After Sales

After Sales

10/22/2019

Friendly people

Blackwater Cork City

Forge Hill, Cork

Sales

021 4345900

Mon-Fri

08:30-18:00

Sat

09:30-17:00

Service

021 4345900

Mon-Fri

08:30-18:00

Sat

09:30-17:00

Blackwater Fermoy

Dublin Road Exit 14, Fermoy

Sales

025 49500

Mon-Thur

08:30-18:00

Fri

08:30-18:30

Sat

09:30-17:30

Service

025 49500

Mon-Fri

07:30-18:00

Sat

08:30-15:30

Blackwater Skibbereen

Baltimore Road, Skibbereen

Sales

028 21544

Mon-Wed

08:30-18:00

Thur-Fri

07:30-18:00

Sat

08:30-15.30

Service

028 21544

Mon-Fri

08:30-18:00

Sat

09:30-17:00

Volkswagen Van Centre

Inchigaggin, Model Farm Road, Cork

Sales

1850 449 500

Service

1850 449 500

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